Complete answers to everything you want to know
These are the questions we hear most often, collected since 2018. If you don't find your answer here, reach out and we'll respond within 24 working hours.
🤖 Process automation
What types of automation do you offer?+
Practically any repetitive process: automated invoicing, data sync between apps, automated reports via email/Slack, emails & SMS triggered by events, stock management, courier integrations (auto AWB), online appointments, chatbots, HR onboarding and any custom workflow. See the dedicated page.
How much does an automation cost?+
Every project is priced individually. After a free analysis of what you need, you get a fixed price in the contract, so you know the total before we start.
How long does implementation take?+
Simple: 3–7 days. Medium (3–5 flows): 2–4 weeks. Complex (custom platform): 6–10 weeks.
What apps can I integrate with?+
SmartBill, Oblio, Saga, FGO, WooCommerce, Shopify, HubSpot, Pipedrive, Salesforce, Netopia, PayU, Stripe, Fan/Sameday/DPD, Google Workspace, Microsoft 365, Slack, Telegram, WhatsApp Business. Plus any custom API (ANAF e-Factura, BNR, etc.).
What happens if an automation breaks?+
30 days free maintenance after launch. Afterwards, a monthly maintenance plan priced for your project, with active monitoring & priority interventions. All come with logging, automatic error alerts and daily backups.
🌐 Websites & eCommerce
How much does a professional website cost?+
Every project is priced individually. After a free analysis of what you need, you get a fixed price in the contract, so you know the total before we start.
How long does it take to build a website?+
Presentation: 2–3 weeks. Multi-language corporate: 4–5 weeks. Online store: 3–5 weeks. Web app: 6–10 weeks.
What technology do you build on?+
WordPress (for frequent content), static HTML/Astro/Next.js (for maximum speed), React + Node.js (for web applications), WooCommerce/Shopify (for online stores). The choice depends on the project.
Can I edit content myself after launch?+
Yes. We deliver with a friendly admin panel and video/written documentation. You add articles, edit text/images directly from the browser. Optionally, we can take over administration via a monthly plan.
Will the site appear on Google?+
Yes, properly indexed from day one (technical SEO included). To rank #1 on competitive keywords requires advanced SEO (content, link building) — 3–6 months with an SEO plan.
What about hosting and domain?+
We recommend solutions (from €5/month). You can pay yourself or via a maintenance plan. The domain is purchased in your company's name — it's always yours.
💰 Pricing & payment
How is payment handled?+
30% deposit on contract, 40% mid-project (design approval), 30% on delivery. Bank transfer or card.
Are there any discounts?+
Yes: -10% for full payment up front, -15% for NGOs and startups in the first year. We don't fake "last day" discounts.
Can I extend the project later?+
Yes. You get a separate estimate for the new scope, and we build on top of what already exists, with no rewrite.
🤝 Collaboration & support
Do you offer a guarantee?+
Yes. Fixed price in the contract, payment in stages after each approved milestone and a working demo every week, so you always see what you pay for. Plus 30 days of free maintenance after launch.
Who owns the code and the data?+
You, 100%. You receive the source code, documentation, all accounts. You can change developer any time — we don't lock you in.
How do we communicate during the project?+
Whatever channel you prefer: email, phone, WhatsApp, Slack. Weekly updates, response in < 24 working hours. For Enterprise: dedicated manager + SLA.
Do you work with small businesses?+
Yes, any size: sole trader, small SRL, startup, large company. Every project is priced individually, so a small project gets a budget that fits it.
What if I urgently need changes?+
With a maintenance plan you get phone/WhatsApp support within 24h, and critical issues are handled first. Without a plan, fast interventions are billed by the hour.
Any question, answered within 24h
Write to us directly. We respond personally, with no automated templates or call center.